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Digital literacies Skills Team TechItUpTuesday

Master your email

#TechItUpTuesday

You may remember in the first #TechItUpTuesday post we went through accessing your university email and some etiquette tips. Well, today we will be going over almost everything you need to know to become a master at email. This is a skill that will likely aid you not just as a student but also in your future career.

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Keep in Contact and Organise

Contacts lists

Online contacts lists help you organize contact information for your friends, family, and coworkers, just like an address book. Once people are added to your contacts list, it’s easy to access their information anytime and anywhere.

Creating groups

Maybe it’s for a group of friends, fellow students, or for your colleges when you enter the working world. If you find yourself sending emails to the same people on a regular basis, it might be a good idea to create a group. This will allow you to select various email addresses and save them as a single group. Then you can simply select the group as the recipient instead of having to select each individual address. The feature can usually be accessed from the Contacts page of your email client (e.g. Gmail).

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Using Cc and Bcc

Copying individuals on an email is a good way to send your message to the main recipient whilst also sending someone else a copy at the same time. This can be useful if you want to convey the same exact message to more than one person. In professional settings, copying someone else on an email can help get things done, especially if the person receiving the copy is in a supervisory role.

Though perhaps you may not want everyone to know who else was included in the email. This is more likely to happen in the working world perhaps if you are sending out an email to a number of clients they might not want their email shared with other people so instead, you can use Bcc (blind carbon copy). Just like with a Cc it sends exact copies of the email to multiple recipients, though it does not show other recipients who got a copy, and BCC recipients don’t see further replies from the email thread.

Email filters

When you’re receiving a lot of emails on a daily basis, it can be difficult to keep them organized. Luckily, various email clients offer a feature called filters, which basically sort your emails into folders as you receive them. This is usually located under the “More” drop-down when you select a message and should give your the option to “Filter messages like these”.

You can create filters that sort your email by various characteristics, including specific senders or recipientskeywords in the subject or body, and attachments. For example, let’s say you want to make sure emails from your tutor don’t get lost among the rest of your messages. You could create a filter that sorts every email received from your tutor.

Plan ahead

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Email Calendar

The best tool for organization in your email is the Calendar. Just as you write in a notebook, you can click any time slot in the Outlook Calendar for example and start typing. By using the Calendar, you can create appointments and events, organize meetings, view group schedules, and much more. You can also set up reminders to tell you when these events are happening. This will help you massively both as a student and in the workplace.

Schedule an email

When you’re finished with your email, click the down arrow at the bottom left of your new email next to the “Send” button. You will be prompted with “Schedule Send.” Click this option and pick a date and time to send the email. Once this is selected, click “Schedule Send” and then it will send by itself.

Un-send an email

To set this up, go to the Settings icon in the top right-hand corner of your Gmail homepage, choose Settings → General, then toggle on “undo send.” You can decide how long you have before the option to call your email back from the dark internet chasm disappears. For the more nervous person, you can opt for the 30-second option, whilst the braver of you can select five seconds.

Use auto-replies

This can be useful both as a student and in the workplace. If you worry that someone may want to contact you with an urgent matter and you won’t be able to reply by email you can set up an auto-reply message that says, “If this is a highly urgent matter, please call me on…” and give your phone number or an alternative way to contact you. To do this just Select File > Automatic Replies then select Send automatic replies. You can then choose the dates and times you’d like to set your automatic reply for and write in your message. This may be slightly different depending on your email client.

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Keyboard shortcuts

Almost all email clients have some set of keyboard shortcuts that can help you navigate your emails more quickly. As these shortcuts can vary depending on what email client you use here are a few support pages listing shortcuts for some popular clients:

Redirect email

This can be useful if you have more than one email and you want to access all your emails in one place. Here is how you can redirect your university emails to your own account. The method should be quite similar for most email clients.

First, you need to set up your personal account as a contact in Outlook:
  • Click on the button at the top left of your screen (or the button at the bottom left if you are on mobile device).
  • Select People.
  • Click New to add a new contact.
  • Add the details of your personal email account and select Save.

Click back on the or button and return to your Mail.

Now you can set up the rule to send emails to that account:
  • Click on the cog button [] and choose Options (if using a mobile use the three dots at the bottom right instead of the cog).
  • From the options pane that appears on the left of the screen, choose Inbox and sweep rules.
  • Click on the button to add a rule.
  • Give the rule a name (i.e. Send to personal).
  • In the When the message arrives box, select [Apply to all messages]
  • In the Do all of the following box, select Forward, redirect or send and then Redirect the messages to…
  • Your contacts list should open.
  • Select the personal account contact you created earlier and choose Save.
  • Click OK to complete the rule.

Take a break

Last but not least this is an important part of your digital wellbeing though it may not impact you as much as a student. When entering the working world getting a stressful email after work hours can really put a damper on going out with friends or family time. Activate your email “snooze” feature when you need a break from your inbox, and emails will reappear at your chosen time.

Categories
Digital literacies Skills Team TechItUpTuesday

Introducing University systems

#TechItUpTuesday

Canvas

Canvas is the University of Hull’s virtual learning environment (VLE) and it is used to support you in completing your course. The site provides you with access to your grades, module materials, resources and files as well as allowing you to send messages. It is also where you will submit the majority of your assignments. Canvas is also available as an app and if you need help with anything just email help@hull.ac.uk with your problem.

Accessing Canvas

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On-campus PCs

Log on to an open access PC anywhere on campus. Next, open the browser and select Canvas VLE from the homepage, it will automatically log you into Canvas and your dashboard will be displayed.

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Laptops and off-campus PCs

Open a browser and go to canvas.hull.ac.uk. After this, you will then be asked to sign in using your 6-digit University of Hull username and password.

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Mobile Devices

Simply search for Canvas in your app store and select the Canvas Student app. It will then ask for your school where you will type the University of Hull and it will take you to the Single Sign-On Service. Login here with your 6-digit username and password.

Using Canvas

Canvas provides its own Student Guide which will tell you almost everything you need to know. The University has also created guides on using Canvas which you can view as part of the Skills Guides but I will briefly go over some aspects of Canvas now.

Assignments

Probably the most important aspect of Canvas is for submitting assignments. When starting a new module you can view your assignments using the Assignments tab. This will take you to the page listing all of the assignments for your module. You can see when they are due and all of the information required for the assignment. The Canvas Student Guide and the University Skills Guides provide you with full instructions on submitting your assignments.

Profile and Notifications

You can adjust your Notification Preferences via the Settings link. This will ensure that you are kept up to date on everything happening in your courses. It’s also possible to add more information to your profile such as an image or other contact details. This isn’t necessary but it is a useful way to recognise other students and academic staff,

Navigation

When logging in you will first see The Dashboard which will help you see what is happening in all your courses. You can also control the courses you see on your dashboard by:

  • Clicking Courses on the Canvas navigation panel
  • Clicking All courses at the bottom
  • Clicking the star beside the name of a course to add or remove it from your Dashboard

The Global Navigation Menu (pictured to the left) is also useful for navigating and is located on the left side of every page in Canvas. The Global Navigation links provide quick access to frequently used Canvas features.

University email

All students and staff have a University email account and it is important to regularly check this account as your tutors, the University, and sometimes other students will use it to contact you. If you are a new student and do not have an account for some reason you can go to the university help desk on-site at the university and they should be able to help. Alternatively, you could also let the university know of your issue via the support portal.

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Accessing your university email

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On-campus PCs

Log on to an open access PC anywhere on campus. Open the Chrome browser and select email from the homepage. The sign-in page will open and then you can use your 6-digit username and password to sign in. It should remember this after the first time.

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Laptops and off-campus PCs

Open a browser and go to mail.hull.ac.uk. Then simply sign in as before and again it should remember you.

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Mobile devices

If you want, you can add your university email account to your mobile phone or Tablet. The Email User Guides on the ICT SharePoint will provide you with instructions based on your operating systems. 


Email etiquette

Both as a student and in the workplace email etiquette is very important, so you should take care with how you write and use your email. Here are some useful tips:

  • Add a subject name and ensure it is meaningful.
  • Be concise and to the point no one wants to read an endless email
  • Don’t type in all capitals
  • If you receive an email sent to a group, don’t use Reply All unless you really need everyone to see your reply.
  • Include a signature of your name with a contact number.
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I hope this has been helpful especially for you first-year students. Be sure to check out next week’s article on the JISC digital capabilities tool.